Brand Positioning and Communication
Can Creativity be measured?
Marketers understand the importance of advertising to deliver on key metrics but sometimes get caught-up in the creative execution. Some even question whether one can judge advertising, after all it’s a creative process…..We believe that creativity in advertising is goal oriented and it can be measured. We present a simple 3 point framework to evaluating advertising. Its always easier to sieve the rotten tomatoes vs. differentiating between good vs truly memorable advertising. In the cluttered environment of today, many marketers are happy with advertising that is able to garner attention. Could we be greedy and ask for more?
To know more, read article here: https://brandequity.economictimes.indiatimes.com/news/advertising/can-creativity-be-measured/83500150
Selling dreams or cans?
Fueling innovation via Brand Codes
Many a times we limit or restrict our brands into manufacturer led category definitions. However, brands connect with consumers at a deeper emotional level and transcend categories. Entrepreneurs and businesses which are able to leverage brand semiotic codes can always find new growth avenues leveraging their current brand assets, without getting restricted into current technology or formats.
In this article we study the soft drink category and talk of the opportunity Brand Pepsi has to redefine youth cool and keep growing its franchise!
Vocal for local
Consumer Empathy, CX and Retention
Market Research 101: For Early stage Founders, Growth stage Businesses and Product Leaders
Many of us may know how market research can help bring consumer-centricity and enable better decisions, unlock growth, find win-win business possibilities. Many a times we may not be sure of how and where to start. How should I define my research? What questions to ask? Who to go to for the research? Conduct it in-house or via expert partners? ……..finally you may be unsure of the expected outputs.
Read more here.
Masters of CX: Developing a Winning Streak
Despite the increasing realization about the need for consumer-centricity as a way of life, the various pulls-pressures of the business make it very difficult to practise this consistently. Also, we sometimes confuse having customer data or consumer experience team as true consumer-centricity. Consumer empathy is a deeper and broader concept than customer experience metrics. It requires a focused effort and is typically a cultural pillar one builds over a period of time.
In this article, we bust 5 key myths and give insights on how to build a consumer empathy culture that can unlock profitable growth for us.
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Catch them yes, but retain them??
Staying top-of-mind and driving conversion and repeats is critical for all brands. According to an HBR report, repeat customers spend 33 percent more than existing ones and a 5 percent increase in customer retention can lead to at least 25 percent increase in profits.
However, in our effort to remain top-of-mind, we may be doing more harm to the brand than helping increase transactions or improve retention. How do we leverage existing category habits and consumer behavior to ensure the right frequency, tonality and personalization of content?
Read more to find out Elevate Insights learnings on Customer Retention and Performance Marketing
Innovation and Product-Market-Fit
Flavour Map of India
A unique methodology to decode the flavours of India and identify innovation opportunities for F&B companies.
Inside India's budding alternative meat movement
India has a Gemini Soul where consumers straddle between the Western and traditional Indian concepts of food and health. While alternate meats are gaining momentum due to Western influences, as per the traditional template these are “unnatural” foods. Artificial and fakes are by and large to be avoided!
Why is biryani getting branded all over the country?
What branded biryani brings to the plate for Indian consumers.